At www.doctordhruba.in, we are committed to safeguarding the privacy and security of our users’ personal information. This Privacy Policy outlines how we collect, use, and protect your data when you use our website and services. By accessing or using www.doctordhruba.in, you agree to the terms of this Privacy Policy.

1. INFORMATION WE COLLECT

1.1 Personal Information:

When you register on our website, book appointments, or engage with our services, we may collect the following personal information:

• Name

• Contact details (phone number, email address)

• Address

• Medical history and health information

• Payment information (credit/debit card details, billing address)

1.2 Non-Personal Information:

We may also collect non-personal information that does not directly identify you, such as:

• Browser type and version

• IP address

• Pages visited on our website

• Time spent on pages

• Referral sources

2. HOW WE USE YOUR INFORMATION

2.1 Personal Information:

We use your personal information to:

• Schedule and manage your appointments

• Provide personalized medical care and services

• Process payments for services rendered

• Communicate with you regarding your appointments, medical care, or any updates to our services

• Improve our website and services based on your feedback

2.2 Non-Personal Information:

Non-personal information is used to enhance your experience on our website by:

• Analyzing website traffic and user behavior

• Improving website functionality and content

• Personalizing your user experience

3. SHARING YOUR INFORMATION

3.1 Third-Party Service Providers:

We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors, IT service providers, and healthcare professionals. These providers are obligated to maintain the confidentiality and security of your information.

3.2 Legal Compliance:

We may disclose your information if required to do so by law or if we believe such action is necessary to:

• Comply with legal obligations

• Protect and defend our rights or property

• Prevent or investigate possible wrongdoing in connection with our services

• Protect the personal safety of users or the public

3.3 Business Transfers:

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner, subject to the terms of this Privacy Policy.

4. SECURITY OF YOUR INFORMATION

We take the security of your personal information seriously. We employ industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. YOUR RIGHTS

You have the right to:

• Access and review the personal information we hold about you

• Request corrections or updates to your personal information

• Request the deletion of your personal information, subject to legal and contractual obligations

• Opt-out of receiving marketing communications from us

To exercise these rights, please contact us at 8910221936

6. COOKIES

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how you interact with our website. You can manage your cookie preferences through your browser settings.

7. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website. Your continued use of our website after such changes constitutes your acceptance of the updated policy.

8. CONTACT US

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

www.doctordhruba.in

dhrubabanerjee95@gmail.com

+91-8910221936

18/2/1 and 32 Kayasthapara Main road, Kolkata: 700078

We are committed to addressing your inquiries and resolving any concerns you may have.